Each of our adventures is a point-based, interactive, immersive experience. Each of our escape room adventures consists of cutting-edge technology, interactive puzzles, and formidable challenges. Participants must use elements in the space to solve a series of puzzles, find clues, complete challenges, and eventually complete the main objective within a set time limit. Each adventure showcases our latest innovation, along with premium, high-tech props. Every adventure is meticulously crafted, making it an extraordinary and incomparable experience that cannot be replicated.

Our adventures are rated 13+ due to the level of difficulty. Some adventures (VHS, SEVERED) are rated 16+ due to graphic content.

Anyone under the rated age MUST be accompanied by an adult (paid participant 18+).

Anyone 9 years old or under is unfortunately NOT permitted to enter the adventure.

Anyone under the age of 18 must have their waiver form signed by a parent / legal guardian before entering the adventure. Wavier forms can be found HERE.

No. All reservations are private, meaning only your group will be playing the adventure.

Absolutely! You can reschedule your booking online through the booking confirmation email or by calling us in-store during our hours of operations, up to 2 days before your scheduled booking. If you’d like to reschedule your booking outside of our operational hours, please email with your booking information along with the new date and time you’d like. Rescheduling must be communicated to us no later than 2 days prior to the date of the booking. Failure to do so will result in the forfeiture of your deposit.

We accept cash, debit, credit, and Apple Pay in-store.

When completing a booking, you are putting a non-refundable deposit of $76.00- which is equivalent to 2 admissions. This deposit is transferable up until 2 days before the date of the booking. Cancellations or rescheduling MUST be done no later than 2 days before the date of the booking. Cancellations and rescheduling can be completed online through the booking confirmation email or by calling us in-store during our hours of operations. If you would like to cancel or reschedule a booking outside of our hours of operations, please email us with your booking info.

Cancellations or rescheduling MUST be communicated to us no later than 2 days before the booking. Failure to do so will result in the forfeiture of the deposit. In the event of a no-show, the deposit will be forfeited.

If the number of participants in your booking changes, it's not a problem, as long as it's within the range of players for that room. Just let us know about the adjustment when you are in-store.

We do accept walk-ins depending on our availability. We recommend calling us at 905 564 8844 or booking with us online prior to arriving.

It is mandatory that participants wear flat soled shoes (no heeled footwear) during the adventure.

Comfortable and casual clothing is recommended- as you may be required to crawl, duck, climb steps or run.

Depending on your medical condition, our adventures may not be the place for you.

If you have a severe heart condition, pacemaker, claustrophobia, epilepsy, pregnant, motion induced illness, or have a physical disability that impedes your ability to crawl, duck, climb steps or run- our adventures may not be for you.

Our priority is your safety, so you may be advised not to participate. For more information, please call us or send us an email.

Yes, we can accommodate your outside caterer during private parties or corporate events. Unfortunately, we will not provide plates, utensils etc. Please be advised that there will be an additional clean up fee when food is brought to our facility.

Additionally, we have a small selection of snacks and beverages available for purchase in-store.

For more information about our corporate/private events, please call or email us!

Lockers will be provided free of charge during your game.

No! For your safety, if you are intoxicated or under the influence, you will not be permitted in any of our adventures.

If you’ve received an error banner/decline code while attempting to make a booking, it means that the payment has NOT gone through. The error banner may suggest the reason (Incorrect information inputted, etc.) The charge may temporarily appear as pending on your banking statement before being removed, usually within 24-48 hours. If you have any concerns regarding this pending transaction, please contact your financial institution on the next business day to confirm the transaction has not been successful.